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Privacy Policy

Effective Date: February 15, 2021

Introduction

The Canadian Research Group of Rheumatology in Immuno-Oncology (CanRIO) states: "respect and protection of your private life is of the utmost importance." This policy explains how personal information is collected, used, disclosed, and protected across our website, services, features, learning modules, and quizzes.

Users implicitly accept these terms by using the services. Those with questions should contact CanRIO before proceeding.

Personal Information Definition

Personal information refers to "information about an identifiable individual," excluding aggregate or anonymous data that cannot be attributed to specific individuals.

Consent Requirements

CanRIO obtains express consent before collecting or using personal information for undisclosed purposes. The organization may rely on implied consent for certain circumstances involving less sensitive information.

The organization limits collection to what's necessary for identified purposes unless users consent otherwise or law permits exceptions. Users may refuse to provide information, though this may prevent service access.

Information Collection

Direct Collection

CanRIO collects:

  • First and last name
  • Email address
  • Healthcare professional type
  • Years in practice
  • Number of patients with rheumatic conditions managed annually
  • Practice country
  • Canadian province of practice

Technology-Based Collection

The organization uses cookies, web beacons, and/or similar log files to improve user experience. Users can adjust browser settings to decline these technologies, though some services may not function properly.

The organization uses Google Analytics to track user interactions, collecting IP address, time of visit, whether you are a return visitor, and any referring website or app.

Additional Sources

CanRIO may collect information from third-party service providers and offline interactions to verify records and customize services.

Social media connections may trigger collection of screen names, profile picture, contact information, contact list, and profile pictures of your contacts.

Information Use

CanRIO uses personal information to:

  • Provide services
  • Respond to requests
  • Maintain and improve services
  • Conduct surveys and research
  • Respond to legal demands
  • Defend rights or Terms of Use
  • Prevent fraud
  • Assist in emergencies
  • Comply with applicable law

Non-personal information may be used for any legitimate business purpose.

Information Disclosure

CanRIO does not sell or rent personal information. Disclosures occur only to:

  • Third-party service providers assisting with services
  • Parties based on user consent
  • Legal or regulatory authorities when required by law

Service providers are contractually required to maintain appropriate security and use information only as necessary.

Security Measures

CanRIO implements security protocols such as passwords and firewalls and exercises great care in providing secure transmission. However, the organization acknowledges that no transmission of data over the Internet or any other public network can be guaranteed to be 100% secure.

Personal information may be transferred to computing systems or cloud-based servers outside the user's province.

Access and Correction Rights

Users may request access to their personal information within 30 days of submission. CanRIO may request proof of identity before disclosing information.

Users can request corrections to outdated, erroneous, or incomplete information. CanRIO will either correct the information or annotate files indicating a correction was requested.

CanRIO may refuse disclosure where information is legally privileged, contains confidential commercial information, could threaten individual safety, or was collected during dispute resolution.

Policy Changes

CanRIO reserves the right to modify this policy. Material changes will be posted prominently on the website or communicated via email. Continued service use following changes indicates acceptance.

Contact Information

For questions, concerns, or to update personal information, please contact our Privacy Officer:

Email: info@canrio.ca